Twelve Royal Gems Women's Mental Health
Frequently Asked Questions
Frequently asked questions
1. What services do you offer?
We provide individual therapy, clinical support groups, therapeutic workshops, and wellness products designed to support the emotional and mental wellness of women and girls. Individual therapy services are offered virtually through a secure telehealth platform.
Occasionally, select events or workshops may be offered in person or in partnership with community organizations.
We currently operate as a private-pay practice, but insurance credentialing is in progress and will be available soon. In the meantime, we’re happy to support you as an out-of-network provider. We can provide a monthly superbill that you may submit to your insurance company for potential reimbursement. Many clients receive partial reimbursement depending on their plan.
You will be billed as a self-pay client and can then submit the superbill to your insurance provider.
To scheudle an appointment, please visit the Scheduling section in the website menu. You'll be directed to our secure SimplePractice client portal to view availability, request a session, and complete intake forms.
Yes, we offer the option to integrate biblical principles and spiritual support into sessions upon request.
For more details on faith-based approach, please refer to our Faith Based Statement in the Terms Use section of our website.
Yes, we offer themed support groups such as Inner Child Healing, Motherhood & Mental Health, and Mental & Emotional Wellness. These groups are designed to foster connection, reflection, and growth in a supportive space.
New group offerings are coming soon! Visit our Groups Page for updates and upcoming session details.
We require at least 24 hours’ notice to cancel or reschedule an appointment. Cancellations made with less than 24 hours' notice, or missed appointments, will be subject to the full session fee.
We understand that emergencies happen--- please reach out if you're experiencing an unexpected situation, and we'll do our best to work with you.
Yes! Our therapeutic journals, and wellness items are available for purchase and shipping -- learn more in our Wellness Resources page.
Preparing for your first session can help you feel more grounded and confident. Here are a few helpful steps:
• Complete all intake forms in advance: These forms provide background information that helps us tailor your care from the start. You’ll receive them via our secure client portal after scheduling.
• Reflect on your goals: Take a few minutes to think about what led you to seek therapy and what you hope to gain. You don’t need to have it all figured out—we’ll explore it together.
• Choose a private, comfortable space: Since sessions are virtual, it’s important to be in a quiet, confidential environment where you can speak freely and without distractions.
• Bring a journal or notes (optional): Some clients find it helpful to jot down questions, emotions, or experiences they’d like to discuss.
• Give yourself grace: It’s okay to feel nervous or uncertain. We’re here to walk with you at your own pace, offering a safe and supportive space for healing.
Due to licensing laws, we currently provide therapy only to clients located in Texas at the time of service.
However, we are also licensed in Arizona, and telehealth services will be offered to Airzona residents in thte near future. If you're outside of these states, you're welcome to explore our workshops, support groups, and wellness products, which may be open to a broader audience.
Therapy involves individualized, clinical care focused on your personal goals, mental health concerns, and emotional history. Support groups offer a shared space for guided discussion, encouragement, and skill-building among others with similar experiences. Both are led by a licensed clinician and grounded in evidence-based principles.
Yes, in most cases. We accept FSA and HSA cards as payment. Please check with your provider to ensure mental health services are covered.
We accept payments through a secure, HIPAA-compliant platform to ensure your financial information remains protected. All payments are processed through our client portal.
Payment for each session is due at the time of service and will be securely posted after each appointment. If you need an invoice or documentation for HSA/FSA reimbursement, please contact us.
We require a valid credit or debit card on file for all clients to process payments. You can manage your payment method at any time through the client portal.
We accept:
• Major credit and debit cards
• FSA (Flexible Spending Accounts)
• HSA (Health Savings Accounts)
To maintain ethical boundaries and ensure objectivity in care, our practice does not accept clients with whom the assigned therapist has a personal relationship or shared social/professional circles that may post a conflict of interest.
If this applies, we will gladly offer an appropriate referral to another provider on our team (if available) or connect you with trusted clinicians outside of our practice who can best support your needs.
Your care, privacy, and comfort are our top priority.